Your feedback is very important for us
All feedback and observations related to our operations and services are very important for us by the view of continuous and systematic development work of our services.
Below you will find more detailed descriptions of our different feedback channels.
We are also very happy to receive feedback and development wishes through word of mouth.
As a student You can give us feedback by several ways
We at VAMK aim to encourage all members of our higher education community to engage in an interactive and open culture of dialogue and feedback. Our culture of dialogue and feedback is a cross-cutting element of our entire community, reflecting our shared values. We give and receive feedback while listening to and respecting one another. Every individual’s experience and feeling of being heard are essential to us, forming a crucial part of the co-development of our operations.
Students have the opportunity to provide feedback on all courses no later than at the conclusion of each course. The feedback channel is integrated into the Pakki-system, and links to the courses for which feedback can be given are displayed on the student’s dashboard within the system.
The feedback channel opens for each course 14 days before the course ends and remains open for 7 days after the course concludes. To access the channel, the student must be enrolled in the course, and the instructor must have approved the enrollment.
Students’ thoughts and wishes regarding the content and implementation of courses are of utmost importance to us in the development of teaching. The content of our courses is reviewed and improved based on the received feedback and suggestions at least annually.
More detailed instructions on how to provide feedback can be found here:
Student guide (coming soon)
Instructions in video format:
Each spring semester, a student satisfaction survey is sent to our students via email. The purpose of the survey is to gauge overall satisfaction with our institution, the study experience, and the content of the programs.
The feedback collected is compiled into summary reports, which are reviewed by individual fields of study. These summaries are also shared with research and education managers, the student union, and other relevant expert services for further actions and consideration.
Through our general feedback channel, you can share observations related to our operations. Your input can take the form of a suggestion for improvement, an initiative, or a concern.
General feedback channel at VAMK
All submissions are handled confidentially. Observations can also be submitted anonymously, but please note that in such cases, we cannot update you on the progress of the process. To submit a report, you first need to select the category your observation relates to and the location (building or field of study).
Suggestions and requests related to specific courses should primarily be communicated directly to the instructor or submitted through the course feedback system Spark.
Upon graduation, students are required to complete the national student feedback survey for the final stages of their studies in the VALO service as part of their graduation process. This survey is conducted with all graduating degree students from universities of applied sciences across Finland.
The broad and comprehensive survey collects students’ experiences regarding their higher education studies. The feedback gathered is a critical component of both national and local development efforts in higher education, serving as an essential resource for improvement. The results also play a significant role in shaping the national governance and funding of higher education institutions.
The Career Tracking Feedback Survey, similar to the graduating student survey (AVOP), is a national survey conducted since 2019. It collects up-to-date information both nationally and institutionally about graduates’ employment, the career opportunities provided by their education, and the relevance of their studies to working life.
The response rate for the Career Tracking Survey significantly impacts the future funding allocated to higher education institutions. This survey is distributed via email and text message to students who graduated five years earlier.
