FeelWork

RDI Platform: Smart Well-Being

Language: Finnish

Project description

The number of healthcare personnel carrying out the assessment of the need for care remotely by telephone has increased in target organisations from individuals to dozens over the past few years. Remote assessment requires independent decision-making, which is perceived as a particularly challenging task. Because of the workload of the job description, it is necessary to develop the skills of the target group in question in order to improve their well-being at work

Goals

The project has 3 main objectives, the achievement of which will be measured quantitatively and qualitatively:

• To develop and pilot a training model for remote assessment and counselling of acute care staff that promotes competence and well-being at work.
• Increase the management of physical and psychosocial risks in the work of acute staff who carry out remote assessment and counselling
• Disseminate good practice in support of well-being at work of acute staff performing remote assessment and supervision nationwide in Finland by producing an openly available training model

Results

The digital material designed in the project will be used to create a digital training model that supports continuous learning and facilitates independent on-the-job learning for the target group, thus responding to the skills needs arising from changes in working life. Achieving these objectives will improve the skills and well-being of acute staff providing remote assessment and supervision, leading to longer careers and increased retention and attractiveness of the sector, which in turn will contribute to the social sustainability of working life.